Masterclass on Career Development Techniques for Persons with Disabilities – Customer Service 101

This online course will teach professionals how to best apply high quality customer service strategies to quickly identify a customer’s needs; prioritize those needs based upon resource allocation; and handle customer requests with the utmost of care and professionalism.

Time: 35-45 Minutes


  • Serving Customers
  • Choosing the Right Attitude
  • Identifying and Meeting Customer’s Needs
  • Going Above and Beyond
  • Serving the Difficult Customer
  • 10 Tips to Wow a Customer

Singapore Masterclass – Customer Service 101

1 year of access